Return Policy

We offer refund / exchange within first 5 days from the date of your purchase. If 5 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind. In order to become eligible for a return or an exchange, (i) the purchased item should be unused and in the same condition as you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale, then the item may not be eligible for a return / exchange. Further, only such items are replaced by us (based on an exchange request), if such items are found defective or damaged.

You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase. For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further. If the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies.

RETURN POLICY

Effective Date: 10/03/2026

Since our products are made-to-order, returns are accepted only under specific conditions.

1. ELIGIBLE RETURNS

Returns are accepted only if:

• Product is damaged during delivery

• Product has a manufacturing defect

• Wrong item delivered

• We accept returns for any item within 5 days of the purchase date. To qualify for a return:
• Items must be unused, unwashed, and in the same condition as you received them.
• The original tags and packaging should still be attached.
• Sale items or customized products are not eligible for return.

Customers must contact support within 48 hours of delivery.

2. RETURN PROCESS

Customers must share photos of the product and packaging. Once approved, return instructions will be provided.

3. NON-RETURNABLE ITEMS

Returns are not accepted for:

• Incorrect size ordered by customer

• Change of mind

• Slight color differences

4. REFUSED DELIVERY / COD REFUSAL

If a customer refuses to accept the delivery of a COD order, the shipment is returned to origin (RTO).

Customers who repeatedly refuse deliveries may be restricted from placing COD orders in the future.

5. RTO (RETURN TO ORIGIN)

If the courier marks the shipment as:

• Customer unavailable

• Address incorrect

• Delivery refused

The order will be returned to our warehouse and treated as RTO.

Reshipping may require additional shipping charges.